NHTSA Complaint #10478206 — 2009 DODGE JOURNEY AWD
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS issue reported to NHTSA
Complaint Details
| ODI Number | 10478206 |
| Vehicle | 2009 DODGE JOURNEY AWD |
| Component | TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I HAVE A 2009 JOURNEY SXT, AND THE TRANSFER CASE BLEW AT 12,000 MILES DUE TO BAD OIL AT FACTORY, I THOUGHT "ODD BUT OKAY". AT THAT TIME I WAS INFORMED I NEEDED BRAKES AND ROTORS. AGAIN I THOUGHT ODD AND QUESTIONED WHY I NEEDED BOTH, IT WAS EXPLAINED TO ME THAT THE ROTORS ARE SO THIN THAT THEY HAVE TO BE REPLACED WHEN REPLACING BRAKES. UNDER WARRANTY BUT NOT FOR BRAKES ABOUT 2 MONTHS KATERINA GOT THE RECALL AFTER THEY PUT THE SAME [XXX] BRAKES AND ROTORS ON THERE THAT WAS RECALLED SO IMAGINE MY SURPRISE WHEN I HAD TO GET THEM DONE AGAIN AT 35/40K TO WHICH I HAD MY DAD DO THEM AND PICKED OUT THE BRAKE SHOES MYSELF. SO I DRIVE IT FOR A WHILE ANOTHER 20K AND AGAIN I NEED NEW TIRES AND BRAKES AND AN ALIGNMENT. SO 2000 LATER CUS HAVING "SIZE 225/55/R19" THERE IS ONLY ONE MANUFACTURE AND TIRES ARE 250 EACH. NOW I AM USED TO HAVING NEW TIRES AND YOU ROTATE THEM EVERY OTHER OIL CHANGE AND THAT'S IT UNTILYOU GET UP THERE IN MILEAGE AGAIN. NOT SO - 3 WEEKS LATER I WAS BACK IN THERE BECAUSE I KEPT LOOSING TIRE PRESSURE WELL ON TIRE HAD A NAIL IN IT - WHICH THEY DIDN'T TELL ME THEY JUST SAID THE TIRES LOOK GREAT THEY CHECKED THEM FOR LEAKS AND FOUND NONE. ONE WEEK LATER I WAS BACK IN THERE AS TIRES ARE LOOSING AIR ONCE AGAIN. TO WHICH THEY TELL ME THEY WILL REVEAL THEM JUST THIS ONCE FREE OF CHARGE AND I NEED A NEW TIRE AS THE PATCH (THAT I DIDN'T KNOW ABOUT) ON SIDEWALL BLEW OUT. OKAY NOW I AM THINKING GOOD SHOULD BE ALL SET BUT THEN THE DEALERSHIP TOLD ME I HAD A CRACKED VALVE STEM AND FOR THEM TO FIX IT WILL BE ANOTHER 200. NOW WHEN I PAY 250 PER TIRE I EXPECT THAT THE VALVE STEM WOULD BE REPLACED AND A NEW ONE PUT ON. AGAIN NOPE!!!,!,!!! SO VERY OTHER DAY WE HAVE TO PUT AIR IN MY TIRES. EXCEPT ONE DAY THE VALVE STEM COVER CAME RIGHT OFF AND NOW MY CAR SITS. WHEN BUYING VEHICLE I WAS TOLD FULL SIR SPARE NOPE AGAIN JUST A DONUT SO IF ANYONE KNOWS WHY A VALVE STEM WOULD NOT BE REPLACED WHEN TIRES ARE I WOULD SURE APPRECIATE SOME ANSWERS.... THANKS JOURNEY RUNNING ME OVER INFORMATION REDACTED PURSUANT TO THE FREEDOM
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