NHTSA Complaint #10383927 — 2009 DODGE JOURNEY AWD TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Complaint Details

ODI Number	10383927
Vehicle	2009 DODGE JOURNEY AWD
Component	TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Date of Incident	February 21, 2011
Date Filed	February 22, 2011
Mileage	14,380 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NN

Consumer Description

A WEEK AGO MY TIRE PRESSURE SENSOR LIGHT LIT. FOUND THE PASSENGER REAR TIRE WAS VERY LOW. ADDED AIR AND THE SENSOR LIGHT WENT OFF. A FEW DAYS LATER THE SENSOR LIGHT CAME BACK ON. CHECKED THE OTHER THREE TIRES FIRST AND ALL WERE OK. WENT TO CHECK THE PASSENGER REAR AND THE CAP WAS SEIZED. TRIED GIVING IT A GOOD TWIST AND THE STEM BROKE OFF. DEALERSHIP WON'T COVER THE COSTLY PART UNDER WARRANTY BECAUSE IT THE STEM ITSELF WAS BROKEN OFF. I'VE HEARD OF MANY PROBLEMS SIMILAR TO THIS AND THEY WERE COVERED. I THINK MY DEALERSHIP, DANBURY DODGE OF CONNECTICUT, JUST SUCKS! I'LL NEVER GO THERE AGAIN! I SHOULD HAVE KNOWN IT WAS TROUBLE WHEN THE SALES MANAGER SHOOK HANDS ON A DEAL AND THEN HAD THE NERVE TO COME BACK AND RAISE THE PRICE DUE TO AN "ADDITION" ERROR. IT ALL ADDS UP TO BAD CUSTOMER SERVICE! *TR

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