NHTSA Complaint #10477954 — 2004 FORD FREESTAR SEATS

Complaint Details

ODI Number	10477954
Vehicle	2004 FORD FREESTAR
Component	SEATS
Date of Incident	September 29, 2012
Date Filed	September 29, 2012
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I AM ENTERING THIS COMPLAINT IN RELATION TO OTHER COMPLAINTS THAT HAVE BEEN FILED. THERE IS A DEFECT INVESTIGATION TAKING PLACE (EA12003 AND PE11039) FOR THIS ISSUE ALREADY. I ATTEMPTED TO PUT MY 3RD ROW SEAT BACK UP AND LOCK IT INTO PLACE. ON THE DRIVE SIDE I NOTICED THAT IT WOULD NOT LOCK INTO PLACE. AFTER FURTHER REVIEW, I KNOW NOTICED THAT THE WHOLE LATCH HAD FALLEN OFF AND WAS LAYING ON THE BACK DRIVER SIDE WHEEL. THE WHOLE PLATE RUSTED THRU AND FELL OFF INTO THE WHEEL WELL. I'VE HAD THIS CAR SINCE 2004. YES I LIVE IN A SNOW STATE THAT USES SALT, BUT THIS CAR HAS BEEN IN THE GARAGE ITS ENTIRE LIFE. I WOULD LIKE TO UNDERSTAND WHAT STANCE, IF ANY, FORD IS TAKING WITH THIS ISSUE. *TR

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#11377831 — December 3, 2020 — THE PART THAT HAS THE CLIP FOR BACK SEAT FELL OUT AND NOW THERE IS A 5 BY 5 INCH HOLE GOING INTO THE WHEEL WELL AND T...

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#11129408 — September 13, 2018 — TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE REVERSING INTO THE GARAGE, THE VEHICLE FAILED TO GO FORWARD OR BACKW...

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