NHTSA Complaint #10477953 — 2004 JEEP LIBERTY VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10477953
Vehicle	2004 JEEP LIBERTY
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	July 28, 2010
Date Filed	September 29, 2012
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I GOT INTO THE CAR, STARTED IT, AND THE BACK LEFT PASSENGER WINDOW DROPPED. I BOUGHT PART NUMBER 68059647-AA REGULATOR 2303900 FOR $167.00 ON 7/2/2010.TO REPAIR THE WINDOW. 2/20/2012 I HAD TO REPLACE THE DRIVER'S SIDE WINDOW REGULATOR AS IT DROPPED THE WINDOW AND WOULD NOT FUNCTION. I BOUGHT PART NUMBER 68059645-AB REGULATOR 23039005 FOR $182.00. SINCE THEN THE PASSENGERS' SIDE WINDOWS HAVE ALSO FAILED. ON 9/28/2012, THE BACK LEFT WINDOW REGULATOR FAILED AGAIN. I MIGHT ACCEPT 1 WINDOW REGULATOR FAILING BUT NOT 4 OR 5, IF YOU COUNT A SECOND FAILURE. WHAT GETS ME IS THE FACT THAT THE BACK WINDOWS DO NOT GET A GREAT DEAL OF USE. I BELIEVE THEY'VE BEEN USED MAYBE 10 TIMES SINCE I BOUGHT THE CAR IN 2004. FOR A SECOND FAILURE, WHEN THE PART HAS NOT HAD BUT 2 USES (TO CHECK THAT THE WINDOW WAS OPERATIONAL), IS RIDICULOUS. *TR

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