NHTSA Complaint #10477215 — 2005 FORD FOCUS

THE REAR PASSENGER DOOR WILL NOT LOCK OR UNLOCK WITH THE KEYLESS ENTRY NOR THE BUTTONS IN THE CAR. TURNING ON OR OFF THE CHILD LOCK FEATURE DOES NOT AFFECT IT. I CAN MANUALLY 'FORCE IT' EITHER WAY - BARELY - FOR NOW. THIS HAPPENED ONCE BEFORE SEVERAL YEARS AGO - WHERE IT WAS STUCK COMPLETELY UNLOCKED, AND YOU COULDN'T MANUALLY FORCE IT. IT WAS LIKE THAT FOR SEVERAL MONTHS AND THEN MYSTERIOUSLY FIXED ITSELF. I HAVE LOOKED UP THIS PARTICULAR PROBLEM ONLINE AND HAVE FOUND THAT THIS MAKE & MODEL APPEARS TO HAVE MANY CARS WITH THIS ISSUE YET FORD HAS NOT DONE A RECALL ON IT. THIS IS A SAFETY ISSUE. TWO SCENARIOS ARE POSSIBLE HERE THAT ALARM ME: EITHER EMERGENCY PERSONNEL CAN NOT OPEN THE DOOR BECAUSE IT'S STUCK IN THE LOCKED POSITION AND CANNOT BE MOVED OR THE DOOR REMAINS UNLOCKED AND UNWANTED PERSONS GET IN OR THINGS IN THE CAR GET STOLEN BECAUSE THE LOCK IS STUCK UNLOCKED. COMMON SENSE WOULD SEEM TO ARGUE THAT THIS DESERVES TO BE FIXED AT NO COST TO THE CONSUMER, GIVEN THE SAFETY ISSUES WITH THIS DEFECT. *TR