NHTSA Complaint #10476862 — 2009 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED, THE VEHICLE ACCELERATED FORWARD UNEXPECTEDLY AND THEN IN REVERSE BEFORE CRASHING INTO TWO OTHER VEHICLES AND A BRICK WALL. THE VEHICLE WAS DESTROYED. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 22,000. UPDATED 10/31/12*LJ THE CONSUMER STATED AS SHE PULLED INTO A VACANT SPOT, WITH HER FOOT ON THE BRAKE, THE VEHICLE EMITTED A ROAR AND SURGED OVER A CURB UPWARDS AND CRASHED INTO A TREE, WITH HER FOOT STILL ON THE BRAKE. THE VEHICLE WENT BACKWARDS AND HIT AN SUV PARKED ILLEGALLY BEHIND HER CAR. THE VEHICLE THEN CONTINUED BACKWARDS, HIT ANOTHER CAR AND FINALLY CRASHED INTO THE OUTSIDE WALL OF A LIBRARY AND STOPPED. THE AIR BAG DID NOT DEPLOY. UPDATED 10/31/12