NHTSA Complaint #10476606 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10476606
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	September 7, 2012
Date Filed	September 20, 2012
Mileage	8,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WAS DRIVING ON STRAIGHT ROADWAY WHEN WARNING LIGHTS CAME ON SAYING POWER STEERING ASSIST FAILURE AND ADVANCE TRAC FAILURE. LOST POWER STEERING, ADVANCE TRAC, BLINKERS, ETC. SHUTTING VEHICLE DOWN AND RESTARTING CORRECTED THE PROBLEM. SECOND TIME THIS HAPPENED. FIRST TIME WAS APPROX. TWO MONTHS PRIOR WHILE IN REVERSE. PROBLEM WAS CORRECTED THE SAME WAY AND DIDN'T THINK MUCH OF IT UNTIL THE SECOND INCIDENT. DEALER SAID RACK AND PINION ASSEMBLY NEEDS TO BE REPLACED. PARTS ARE ON BACK ORDER & MAY NOT BE AVAILABLE UNTIL LATE OCTOBER 2012. SERIOUS SAFETY ISSUE. FORD NEEDS TO ISSUE A RECALL. *TR

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