NHTSA Complaint #10476558 — 2011 FORD EXPEDITION

WHILE ON A FAMILY TRIP FROM TX TO FL, THE "LIMP HOME MODE" WRENCH CAME ON. PULLED OVER, CHECKED WHAT I COULD. GOT BACK ON THE ROAD, ABOUT 20 MILES DOWN THE ROAD, A FINE MIST STARTING BLOWING OUT THE BACK AND THE SUV LOST ALL POWER. PULLED OVER AND CALL FORD. IT WAS TOWED TO A FORD DEALER ABOUT 5 MILES AWAY. THE DEALER CALLED MONDAY MORNING, TO SAY THE TRANSMISSION WAS BLOWN AND NEEDED TO BE REPLACED. WELL FORD HAD A DIFFERENT PLAN, THEY TOLD THE DEALER TO REBUILD. ABOUT 60 DAYS AND 5000 MILES LATER, "LIMP HOME MODE" WRENCH CAME ON AGAIN. DROVE IT ABOUT 8 MILES TO THE PURCHASING DEALER. WHILE AT THE DEALER AND A FORD TECH CAME OUT TO LOOK AT IT. HAD THE DEALER, RUN A BUNCH OF TEST AND ONLY AUTHORIZED A PART REPLACEMENT. EVEN AT THE REQUEST OF MYSELF AND THE SELLING DEALER TO REPLACE THE TRANSMISSION, FORD SAID NO. IT ONLY HAS 16,500 MILES ON IT WITH A TRANSMISSION THAT'S HAD PROBLEMS TWICE. *TR