NHTSA Complaint #11180922 — 2011 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11180922
Vehicle	2011 FORD EXPEDITION
Component	POWER TRAIN
Date of Incident	December 12, 2018
Date Filed	February 18, 2019
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ON DECEMBER 12, 2017, WHILE TRAVELING AT 75 MPH ON THE INTERSTATE WITH THE CRUISE CONTROL SET, THE VEHICLE SURGED FORWARD. WITHIN SECONDS FOLLOWING THE SURGE, THE VEHICLE UNEXPECTEDLY DOWNSHIFTED CAUSING LOSS OF CONTROL AND NEARLY A ROLL OVER ACCIDENT. THE VEHICLE WOULD NOT MOVE IN ANY GEAR. TURNING THE VEHICLE OFF AND ON 2 TIMES ALLOWED THE VEHICLE TO MOVE AGAIN. THE DEALER REPLACED THE CONTROL MODULE IN THE TRANSMISSION AS A RESULT. MY COST WAS $100 SINCE WE STILL HAVE AN ACTIVE WARRANTY.

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