NHTSA Complaint #10476549 — 2012 FORD ESCAPE

PURCHASED THE VEHICLE IN FEB 2012...DRIVE IT AN HR OR SO 1 WAY EVERYDAY TO WORK...IN JULY STARTED TO NOTICE IT WOULD LAG WHEN SHIFTING BETWEEN GEARS...AT START AND IN BETWEEN GEARS. TOOK IT IN FOR SERVICE THEY HAD IT FOR LESS THEN 3 HRS AND SAID THEIR WAS NOTHING WRONG BUT RESET THE TRANSMISSION COMPUTER PROBLEM SHOULD GO AWAY. IT GOT WORSE TOOK IT BACK 2 WKS LATER FOR SAME ISSUE TRANSMISSION TECH DROVE IT WITH ME IN THE CAR, FOUND NO ISSUE...TOOK IT BACK 3 WKS LATE SAME ISSUE A DIFFERENT PERSON TOLD ME THAT'S NOT NORMAL THEY DROVE IT SAID THEY COULDN'T DUPLICATE THE ISSUE BUT FORD SAYS IT'S NORMAL FOR A HARD SHIFT ON A COLD START. I WILL BE TAKING IT BACK NOW FOR A 4TH TIME TO HAVE IT LOOKED AT......CAR HARD SHIFTS NOT JUST ON COLD START AND IF THIS WAS THE CASE I WOULD HAVE HAD THIS ISSUE FROM DAY 1 NOT 5 MONTHS INTO DRIVING........THIS DOES NOT FEEL SAFE TO DRIVE BUT I AM TOLD I HAVE TO GET USED TO IT...... *TR