NHTSA Complaint #10475765 — 2011 HONDA CR-V SUSPENSION

Complaint Details

ODI Number	10475765
Vehicle	2011 HONDA CR-V
Component	SUSPENSION
Date of Incident	March 15, 2011
Date Filed	September 18, 2012
Mileage	300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

WITH 28,000 MILES NOW ON OUR 2011 CRV THAT WE BOUGHT NEW ALL 4 TIRES WERE WORN OUT WITH 13,550 MILES ON THEM,AND HAD ALWAYS HAD A VERY SLIGHT FRONT END BUMP. AFTER REPLACING ALL 4 TIRES THE BUMP WAS SO BAD WE WENT STRAIGHT BACK TO THE TIRE DEALER AND TIRE PRESSURE AND BALANCE WAS RECHECKED AND WAS FINE THE TIRES ARE FIRESTONE. AT 100 MILES ON THE TIRES WE WENT BACK AND HAD THE TIRES RECHECKED AND ROTATED WITH NO IMPROVEMENT IN THE BUMP. THE HONDA DEALERSHIP COULD ONLY SAY THE ORIGINAL TIRES WERE A VERY SOFT COMPOUND AS THE NEW ONES ARE A BETTER TIRE AND DOES NOT RIDE AS SOFT. THIS DEALERSHIP HAS SINCE CHANGED OWNERS AND THERE IS NO RECORD OF THEM CHECKING THE CAR. HE CRV EXL NOW HAS 25000 MILES AND TIRES ARE WEARING GREAT BUT STILL HAVE THE BUMP. *TR

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