NHTSA Complaint #10475224 — 2007 LEXUS LS460

TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND ATTEMPTING A LEFT TURN, THE STEERING WHEEL SEIZED, CAUSING THE CONTACT TO CRASH INTO A POLE. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. UPON IMPACT, ALL OF THE AIR BAGS DEPLOYED CAUSING INJURIES TO THE DRIVER AND A PASSENGER'S KNEES. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE FRONT DRIVER SIDE PANEL WAS DAMAGED AND THE WINDSHIELD WAS CRACKED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO A REPAIR CENTER. THE DEALER WAS NOTIFIED OF THE INCIDENT WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE STEERING FAILURE AND THAT A REPRESENTATIVE WOULD BE OUT TO FURTHER ASSESS THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.