NHTSA Complaint #10475162 — 2010 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10475162
Vehicle 2010 DODGE GRAND CARAVAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 27,718 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

PRIOR TO 9/6/2012, ENGINE LIGHT CAME ON FOR WHAT THE DEALER SAID NO REASON. THEN ON 9/6/2012, VAN BROKE AND WOULD NOT START. IT APPEARED AS IF STUCK IN ALL GEARS AND I WAS TOLD THIS WAS AN ELECTRICAL PROBLEM. THERE IS A RECALL ON THIS TYPE/YEAR OF VAN FOR ELECTRICAL PROBLEMS, RECALL #11V139000;HOWEVER, NO RECALL SHOWS UP FOR MY VAN VIN #. I DON'T FEEL THIS VEHICLE IS SAFE. THE DEALER HAS HAD MY VEHICLE FOR A WEEK NOW ALONG WITH ANOTHER ONE SAME MAKE AND MODEL/YEAR THAT THEY ARE HAVING THE SAME ISSUE. THERE IS A DEFINITE PROBLEM WITH THIS MODEL VEHICLE. MY VEHICLE IS STILL NOT REPAIRED OR EXACT PROBLEM DIAGNOSED. YET, THEY EXPECT ME TO DRIVE IT AGAIN WHEN I GET IT BACK. THESE ELECTRICAL ISSUES NEED TO BE FURTHER EVALUATED. YES MY VAN WAS IN A PARKING LOT BUT THAT WAS LUCKY. PLEASE LOOK INTO THIS FURTHER. THE DEALER DON'T EVEN UNDERSTAND THE PROBLEM ON THESE 2 GRAND CARAVANS PER OUR LAST CONVERSATION WE HAD TODAY. *TR

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