NHTSA Complaint #10475124 — 2009 SATURN OUTLOOK

ON MULTIPLE OCCASIONS, WE HAVE LOST THE POWER STEERING WHILE TURNING THE VEHICLE. IT IS MOST PREVALENT WITH DEEPER TURNS, SO IT HAPPENS MOST OFTEN AT LOW SPEEDS, SUCH AS U-TURNS AND IN PARKING LOTS. THE LOST OF THE POWER STEERING GIVES THE DRIVER THE SENSATION OF A COMPLETE LOST OF STEERING. A LOCAL MECHANIC CONTACTED A DEALERSHIP TECHNICIAN WHO TOLD HIM THAT THEY HAD NOT HAD ANY COMPLAINTS OF THIS ON SATURN OUTLOOKS, BUT HAVE HAD SEVERAL BUICK ENCLAVES WITH A SIMILAR PROBLEM. THEY RECOMMENDED CHANGED THE TYPE OF POWER STEERING FLUID, AND IF THAT DID NOT WORK THEN WE MAY NEED TO CHANGE THE TYPE OF POWER STEERING PUMP ON THE VEHICLE. SO FAR WE HAVE CHANGED THE FLUID, BUT IT HAS NOT BEEN A SUCCESSFUL SOLUTION AS THE PROBLEM IS STILL OCCURRING. *TR