NHTSA Complaint #10474573 — 2005 DODGE DURANGO

THIS CAR HAS STALLED MULTIPLE OF TIMES, WITH NO LIGHTS, NO WARNING OF IT GOING TO HAPPEN. THIS IS VERY DANGEROUS AND I HAVE TAKEN IT TO BOB BOYD DEALERSHIP WHERE I BOUGHT THE CAR 6 YEARS AGO. IT NOW HAS AROUND 80000 MILES ON IT AND IN THE LAST FEW MONTHS, IT HAS STARTED TO GET WORSE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT THEY CANT DO ANYTHING WITH IT UNTIL THE CAN REPLICATE THE PROBLEM. THE FIRST TIME I TOOK IT THERE, IT WAS 1 YEAR AFTER I BOUGHT IT, THEY REPLACED THE BATTERY AS THEY SAID THAT WAS THE PROBLEM. WAS TILL THE YEAR AND NOW THE PROBLEM IS BACK AGAIN. THIS TIME MORE FREQUENT. I HAVE TAKEN THE CAR TO THEM TWICE NOW AND THEY GIVE ME THE SAME ANSWER, THAT THEY CANT FIX IT TILL IT BREAKS, THEY HAVE TO REPLICATE THE PROBLEM TO MAKE SURE THEY CAN FIX IT, MEANWHILE, I HAVE A CAR THAT'S NOT WORKING RIGHT AND VERY DANGEROUS. THEY HAD THE CAR FOR TWO DAYS THE FIRST TIME, AND THEN TOOK IT BACK TO THEM AFTER IT STALLED DRIVING IT HOME FROM THE DEALERSHIP. THE SECOND TIME, THEY KEPT IT FOR OVER A WEEK, STILL, THEY SAY THEY CANT FIX IT CAUSE THEY DON'T KNOW WHAT THE PROBLEM IS. YOU CAN GOOGLE THIS PROBLEM AND IT IS WIDE SPREAD ACROSS THIS COUNTRY, OTHER DODGE PRODUCTS ARE DOING THE SAME THING AND THE DEALERSHIPS AREN'T DOING ANYTHING TO FIX IT. PLEASE CONTACT THESE PEOPLE AND GIVE US CONSUMERS A FIGHTING CHANCE IN GETTING THIS FIXED. I WILL NEVER BUY ANOTHER DODGE PRODUCT AFTER THIS. THANKS FOR READING THIS, AND IF YOU DECIDE TO DO SOMETHING ABOUT THIS, THANK YOU DEARLY FOR DOING SO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR