NHTSA Complaint #10474066 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10474066
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	September 5, 2012
Date Filed	September 6, 2012
Mileage	3,595 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING FAILED AND THE POWER ASSIST DEFAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE WHICH FUNCTIONED PROPERLY. THE DEALER WAS CONTACTED WHO STATED THAT THE VEHICLE WAS NOT INCLUDED ON ANY RECALLS AND ADVISED THE CONTACT TO BRING IN THE VEHICLE IN ORDER TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,595.

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