NHTSA Complaint #10473927 — 2007 MAZDA CX-7

MY HUSBAND WAS DRIVING THE VEHICLE DOWN A BACKROAD HIGHWAY GOING 60 WHEN ALL OF A SUDDEN THE CAR STOPPED. THERE WAS NO NOTICE, NO NOISE NOTHING. THE POS WAS TOWED TO THE LOCAL MAZDA DEALERSHIP. THE LOOKED AT THE VEHICLE AND SAID "TIMING CHAIN..$3000". OK, NOT WHAT WE EXPECTED BUT FINE, FIX IT. 24 HOURS LATER, THEY CALLED TO ADVISE THAT THE ENGINE IS BLOWN $7000. I CONTACT THE MAZDA CUSTOMER SERVICE ( AKA PEOPLE WHO ARE TRAINED TO TELL YOU THAT YOU ARE SOL) TO SEE IF THERE WAS ANY RECALL OR ANY OTHER THINGS THAT MAY COVER THIS. NO, NOTHING BUT A EXTENSION WAS MAILED JAN 2012 TO ADVISE THAT THE TIMING CHAIN WAS EXTENDED FOR REPAIR. NO NOTICE WAS RECEIVED AND THE ADDRESS THEY HAD ON FILE WAS CORRECT. SO HERE WE SIT WITH A WORTHLESS POS THAT NOBODY WANTS TO TAKE RESPONSIBILITY FOR. I WOULD RATHER HAVE IT SIT IN THE DRIVE WAY AND WE SHARE 1 VEHICLE THAN PUT 7000 INTO THIS CAR. I SEE THAT WE ARE NOT THE ONLY PEOPLE THAT HAVE BEEN TAKEN ADVANTAGE OF BY MAZDA. HAS ANYONE CALLED RECENTLY INTO CUSTOMER SERVICE TO HEAR THE LIST OF RECALL NOTICES? IT TAKE 8 MINS FOR THE AUTOMATED SYSTEM TO LIST THEM ALL. THIS COMPANY NEEDS TO TAKE RESPONSIBILITY FOR IT'S WORTHLESS MACHINES! IF A CLASS ACTION LAWSUIT EVER COMES OUT, I WILL JOIN IN A HEARTBEAT. CAN THE NHTSA PLEASE LOOK INTO THIS? I KNOW THAT WE ARE NOT THE ONLY PEOPLE ... NO TIME IN LIFE SHOULD AN ENGINE NEED TO BE REPAIRED WITH ONLY 76K ON IT!!! *TR