NHTSA Complaint #10473818 — 2010 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10473818
Vehicle	2010 FORD F-150
Component	STEERING
Date of Incident	August 4, 2012
Date Filed	September 4, 2012
Mileage	92,150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FOR NO APPARENT REASON POWER STEERING PUMP MADE LABORING NOISE WHEN WHEEL TURNED. OBSERVED LEAKING POWER STEERING HOSE. DIAGNOSED BY FORD DEALER AS SUCH AND COULD NOT REPAIR DUE TO A NATIONAL BACKORDER OF THE NEEDED HOSE AND NEITHER FORD OR DEALER COULD SAY WHEN THE PART WOULD BE AVAILABLE. VEHICLE IS UNDER EXTENDED WARRANTY HOWEVER THE THIRD PARTY WARRANTY COMPANY WOULDN'T WARRANT REPAIR USING A LOCALLY FABRICATED HOSE BECAUSE FABRICATOR WOULD NOT WARRANT PART FOR 12 MONTHS THEREFORE I AM FACED WITH PAYING FOR ENTIRE COST OF REPAIR BY DEALER. NEITHER DEALER NOR FORD WOULD OWN UP TO PAYING FOR THE REPAIR OR RENTAL OF A CAR WHILE MY TRUCK IS IN SHOP. *TR

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