NHTSA Complaint #10473771 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10473771
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	August 17, 2012
Date Filed	September 4, 2012
Mileage	10,317 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,317 AND THE CURRENT MILEAGE WAS 10,322.

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