NHTSA Complaint #10473308 — 2011 HONDA PILOT WHEELS

Complaint Details

ODI Number	10473308
Vehicle	2011 HONDA PILOT
Component	WHEELS
Date of Incident	August 6, 2012
Date Filed	September 2, 2012
Mileage	22,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

NOTICED A VIBRATION IN THE GAS PEDAL WHILE DRIVING AT ANY SPEED. FEEL EVERY LIKE BUMP IN THE ROADS. ALSO WHEN SLOWING TO A STOP AND TURNING OR BACKING OUT OF A PARKING SPOT, I FEEL/HEAR A HARD VIBRATION ON BRAKE. TOOK TO DEALER, THEY STATED WARPED ROTORS...TO NEW TO HAPPEN. GOT FULL BRAKE JOB AT $340. DROVE OFF, ISSUE STILL PRESENT. AT THIS VISIT TIRES WERE ROTATED AND BALANCE TOO. NEXT DAY ALSO NOTICED ALL 4 RIMS WERE DAMAGED FROM THE TOOL THAT REMOVED MY TIRES. TOLD SUPERVISOR EVERYTHING I LEARNED ABOUT OTHER PILOT OWNERS AND THIS POSSIBLE DEFEAT OF ROTORS. THEY STILL HAVE MY TRUCK (4 DAYS SO FAR) TRYING TO IDENTIFY ISSUE. THEY DO AGREE THERE IS AN ISSUE. THEY ARE GOING TO DO ROAD FORCE BALANCING NEXT. I WILL FIGHT FOR A REFUND OF THIS BRAKE JOB AND WILL CONTINUE TO PURSUE UNTIL I AM SATISFIED. *TR

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