NHTSA Complaint #10473127 — 2009 VOLKSWAGEN JETTA

BACK DOORS RANDOMLY LOCK AND WON'T UNLOCK AS WELL AS REMAIN UNLOCKED AND WON'T LOCK. THIS CREATES CONCERN WITH PERSONAL SAFETY WHEN THEY WON'T LOCK (EJECTION IN CAR WRECK, STRANGERS ENTERING CAR) AND WHEN THEY WON'T UNLOCK (ABILITY TO GET OUT OF CAR IN EMERGENCY). THIS BEGAN AT ABOUT 30,000 MILES (TWO YEARS OLD) AND THEN APPEARED TO RESOLVE ONLY TO BEGIN AGAIN AT 50,000 MILES (3 YEARS OLD). DEALERSHIP TELLS ME IT WILL COST $800 TO FIX AND WHEN IT HAPPENS WITH THE FRONT DOORS IT WILL COST $1500 TO FIX THEM. THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. *TR