NHTSA Complaint #10681577 — 2009 VOLKSWAGEN JETTA STRUCTURE:BODY

Complaint Details

ODI Number	10681577
Vehicle	2009 VOLKSWAGEN JETTA
Component	STRUCTURE:BODY
Date of Incident	February 1, 2015
Date Filed	February 5, 2015
Mileage	65,660 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

REAR DOOR LOCK FAILURE - UNLOCK CAR USING KEY FOB, TRY TO OPEN BACK DRIVER'S SIDE DOOR, PULL HANDLE, DOOR "DROPS" BUT DOESN'T OPEN FULLY, PULL HANDLE SECOND TIME DOOR OPENS. FROM THE INSIDE TRY TO OPEN THE DOOR PULL ON HANDLE DOOR FAILS TO OPEN REMAINING LOCKED EVEN WHEN DRIVER UNLOCKS MANUALLY. THIS DOES NOT HAPPEN EVERY TIME I TRY TO OPEN THE DOOR BUT FREQUENTLY. I'VE REPLACED DOOR LOCKS TWICE ON REAR PASSENGER DOORS AND THE LEFT DOOR HAS FAILED AGAIN. EACH TIME AT MY EXPENSE! THIS SHOULD BE A RECALL AS IT'S CLEARLY A SAFETY ISSUE. *TR

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