NHTSA Complaint #10472937 — 2013 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10472937
Vehicle 2013 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage 350 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

WHEN ACCELERATING THE VEHICLE QUICKLY WITH THE AIR CONDITIONER ON (DOES NOT MATTER IF IT'S ON FRESH AIR INTAKE OR RECIRCULATING), THERE IS A DEFINITE ODOR OF GASOLINE EXHAUST IN THE CABIN OF THE VEHICLE. THE PROBLEM CAN BE DUPLICATED AT ANY SPEED, FROM A DEAD STOP OR ACCELERATING DURING A PASSING MANEUVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP AND TWO TECHNICAL BULLETINS WERE ADDRESSED (ONE FOR A VIBRATION SOUND COMING FROM UNDER THE HOOD WHICH WAS REPAIRED AND THE OTHER FOR THE EXHAUST ODOR IN THE CABIN). UPON COMPLETION OF THE FACTORY WARRANTIED TECHNICAL BULLETINS, THE ODOR REMAINED. UPON FURTHER REVIEW OF THE DOCUMENTATION, THE WRONG ODOR WAS ADDRESSED (RADIATOR FLUID, NOT GASOLINE EXHAUST). THE ODOR IS PRESENT REGARDLESS OF BURNING 87 OCTANE OR E-85 FUEL. *TR

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