NHTSA Complaint #10472849 — 2005 CHRYSLER PACIFICA

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	10472849
Vehicle	2005 CHRYSLER PACIFICA
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	August 24, 2012
Date Filed	August 28, 2012
Mileage	116,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY VERY WELL KEPT 2005 PACIFICA FAILED INSPECTION AT MY LOCAL MECHANIC DUE TO A COMPLETELY ROTTED CROSS MEMBER FRAME. SUBSTANTIAL ROTTING IN MULTIPLE SPOTS. MANY HOLES. TOOK CAR TO CHRYSLER DEALER AND THEY INSPECTED CAR AND TOLD ME THEY HAD NEVER SEEN A WORSE FRAME. QUOTED ME IN WRITING, $5779.98 TO REPAIR!!! OPENED A CASE WITH CHRYSLER TO FIND OUT IF THEY WOULD DO ANYTHING FOR ME. YEA RIGHT. THEY EVEN WENT AS FAR AS TO SAY THE DEALER SAID THEY ONLY GAVE ME A PARTS LIST, NOT A QUOTE. LIARS! SAID IT WAS NORMAL WEAR AND TEAR IN NEW YORK. CARS BUILT FROM 2/23/04-3/31/04 WERE GIVEN AN EXTENSION TO 150,000 MILES WARRANTY FOR SUCH PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM AND ARE NOT TAKING RESPONSIBILITY FOR IT. NEEDS TO BE A RECALL! I AM GOING TO REPAIR WITH USED CROSS MEMBER FOR 1500.00 AND I'M SELLING IT AFTERWARDS. DO NOT WANT ANY PART OF CHRYSLER AGAIN! *TR

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