NHTSA Complaint #10472844 — 2008 HONDA ODYSSEY

REAR LIFTGATE STRUTS FAILED CAUSING LIFTGATE TO FALL SUDDENLY ON PERSON BENEATH THE REAR DOOR. HONDA HAS ALREADY ISSUED A RECALL ON SOME 2008 MODELS. WHEN DEALER AND HONDA CUSTOMER SUPPORT CONTACTED REGARDING THE INCIDENT REFUSED TO COVER REPAIR UNDER RECALL. INFORMED ABOUT SAFETY CONCERN BUT NO ACKNOWLEDGMENT BY HONDA THAT THIS IS A SAFETY ISSUE WITH POTENTIAL FOR INJURY. RECALL SHOULD BE EXPANDED TO COVER MORE VEHICLES THAN ACKNOWLEDGED BY HONDA. HONDA SHOULD ACT RESPONSIBLY TO PREVENT INJURY TO OWNERS OF THESE VEHICLES AND RECALL AND REPLACE ALL AFFECTED VEHICLES BEFORE MORE INJURIES OCCUR. *TR