NHTSA Complaint #10472499 — 2007 FORD FUSION

I WAS DRIVING WITH MY FIANCE WHEN WE HEARD A LOUD METAL SNAPPING SOUND WITH A FEW DINGING SOUNDS. APPARENTLY THE IDLER PULLEY SNAPPED OFF AND BOUNCED AROUND CAUSING ME TO LOSE MY POWER STEERING. IT WAS A GOOD THING I WASN'T DRIVING TO FAST OR IT WASN'T TWO DAYS LATER AS WE WERE SUPPOSED TO BE DRIVING TO FORT KNOX, BECAUSE IT WOULD HAVE BEEN WORSE WITH IT SNAPPING OFF LIKE THAT GOING 70MPH. HAD A FRIEND HELP ME GET IT HOME WHERE I FOUND THE IDLER PULLEY WITH THE BOLT SNAPPED 3/4 OF THE WAY DOWN AND THE SERPENTINE BELT WITH A FEW MARKS ON IT FROM WHERE THE BOLT RUBBED AGAINST THE BELT. I'VE DONE SOME RESEARCH AND FOUND OUT THAT HAS BEEN HAPPEN FOR AWHILE NOW WITH OTHER FORD FUSIONS. SOME SAID THAT THEY HAD THIS ISSUE FIXED AND IT HAPPEN AGAIN. I REALLY THINK TO BE A SAFETY ISSUE THAT FORD SHOULD FIX BECAUSE IT SEEMS TO BE AN ISSUE WITH EITHER THE BOLT, THE AREA ON THE ENGINE BLOCK WHERE THE BOLT SITS, OR EVEN THE TENSION ON THE SERPENTINE BELT ITSELF CAUSING THE BOLT TO SNAP OFF LIKE THAT. *TR