NHTSA Complaint #10472389 — 2011 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10472389
Vehicle	2011 FORD EXPEDITION
Component	POWER TRAIN
Date of Incident	January 12, 2012
Date Filed	August 24, 2012
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AFTER THE VEHICLE HIT 5,000 MILES, WE STARTED NOTICING A DECREASE IN OUR FUEL EFFICIENCY. AROUND THAT SAME TIME IS WHEN WE ALSO BEGAN HAVING PROBLEMS WITH OUR TRANSMISSION. WHEN DRIVING AT LOW SPEEDS, BETWEEN 30 MPH AND 40 MPH, THE RPMS OSCILLATE UP TO +/- 250 RPMS. BETWEEN THOSE SPEEDS, THE ENGINE IS CONSTANTLY REVVING UP AND DOWN WHILE DRIVING. WE HAVE HAD OUR VEHICLE SERVICED BY FORD ON SIX DIFFERENT OCCASIONS, THE PROBLEM WAS RECORDED AND DOCUMENTED ON THEIR COMPUTER SYSTEMS, BUT HAS NOT BEEN FIXED. WE CURRENTLY HAVE AROUND 11,000 MILES ON OUR VEHICLE, AND NO RESOLVE FOR THIS PROBLEM. *TR

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