NHTSA Complaint #10472120 — 2005 CHRYSLER PACIFICA

I WAS TRAVELING WITH MY CHILDREN DOWN A STATE HIGHWAY WHEN I NOTICED THAT MY "MILES TO NEXT SERVICE" LIGHT WAS SAYING MY NEXT SERVICE WAS DUE IN 4555 MILES. HOW ODD, I THOUGHT, BUT DIDN'T HAVE TIME TO PONDER IT FURTHER AS I WAS GOING AROUND AT CURVE AT 45 MILES PER HOUR WITH CARS BOTH BEHIND ME AND ONCOMING, WHEN I REALIZED THAT MY STEERING HAD INEXPLICABLY GIVEN OUT. I ATTEMPTED TO BRAKE, ONLY TO REALIZE THAT MY BRAKES, TOO, HAD MALFUNCTIONED AND WEREN'T WORKING. I THREW ON MY FLASHERS AND DID EVERYTHING IN MY POWER TO GET THAT CAR SAFELY TO A HALT AT THE SIDE OF ROAD. IT WAS ONLY DUE TO MY EFFORTS THAT MY CHILDREN AND I WERE ABLE TO SAFELY EVACUATE THE VEHICLE BEFORE MORE DIRE CONSEQUENCES OCCURRED, BECAUSE THE CHRYSLER PACIFICA WAS COMPLETELY DEAD. THANKFULLY, A KIND PASSERBY HELPED ME PUSH THE CAR OFF THE ROAD BEFORE SOMEONE HIT IT, AND I CALLED AAA FOR A TOW. I STILL DON'T KNOW WHAT CAUSED THIS POTENTIALLY LETHAL MALFUNCTION, BUT I HAD ADEQUATE FUEL IN THE CAR AND HAD THE OIL CHANGED LESS THAN TWO WEEKS PRIOR SO IT WASN'T SIMPLE OWNER NEGLECT. NO, IT WAS A CHRYSLER MALFUNCTION THAT COULD HAVE CAUSED MY CHILDREN AND I OUR LIVES TODAY. *TR