NHTSA Complaint #10471995 — 2004 FORD FREESTAR

THERE HAVE BEEN RANDOM ELECTRICAL OCCURRENCES HAPPENING TO MY VEHICLE. WHILE THE VEHICLE IS PARKED IN MY DRIVEWAY AT NIGHT, THE EXTERIOR LIGHTS WOULD COME ON. I WENT OUT TO TURN THEM OFF AND DISCOVERED THAT THE GPS SCREEN AND RADIO WERE ALSO ON. THIS IS WITHOUT THE KEYS IN THE IGNITION. I FOUND OUT THAT A LOT OF 2004 FORD FREESTAR OWNERS WERE HAVING SIMILAR ISSUES, AND AFTER SPENDING THOUSANDS OF DOLLARS ON REPAIR ATTEMPTS IT HAS BEEN DETERMINED THAT WATER IN THE PCM IS THE ISSUE. THIS MAKE/MODEL'S PCM IS LOCATED IN LINE WITH THE WATERFLOW FROM THE WINDSHIELD. WHEN IT RAINS, THE WATER WILL MAKE ITS WAY PAST THE PLASTIC, SUN WARPED COWLING AND SOAKS THE PCM. I HAVE HAD THE PCM REMOVED, AND SEVERAL TEASPOONS OF WATER DRAINED OUT OF THE PCM. I HAVE DONE THIS SEVERAL TIMES SINCE THE FIRST ELECTRICAL ISSUES STARTED. EVERY TIME WATER WOULD GET IN THE PCM A DIFFERENT ELECTRICAL ISSUE WOULD OCCUR, LIKE ELECTRIC WINDOWS NOT WORKING, DOOR LOCKS NOT WORKING, AND THE LAST ISSUE WAS EVERYTHING WOULD WORK, BUT THE VAN WOULD NOT DRIVE SMOOTHLY, HAD SUDDEN POWER SURGES AND THEN LOSS OF POWER, AND AT NIGHT, WHEN THE VEHICLE IS PARKED, THE BATTERY WOULD BE DEAD THE NEXT MORNING, THIS HAS HAPPENED SEVERAL TIMES. I JUST HAD MY PCM REPLACED AT A FORD DEALERSHIP YESTERDAY. I DROVE THE VAN HOME, AND A FEW HOURS LATER, AFTER WASHING MY VAN, I TRIED TO START IT, ALL THE DASH LIGHTS CAME ON BUT NO ENGINE TURN OVER. I THOUGHT THE BATTERY MIGHT NEED REPLACED SINCE IT SAT FOR SEVERAL MONTHS, SO I BOUGHT A NEW BATTERY. ALL THE DASH LIGHTS WILL COME ON, BUT NO ENGINE TURN OVER AT ALL. THIS IS A MAJOR DESIGN FLAW FROM FORD MOTOR, AND THERE ARE HUNDREDS OF OWNERS THAT ARE SPENDING THOUSANDS OF DOLLARS TRYING TO GET THIS PROBLEM FIXED. EVEN IF I DO ACTUALLY GET MY VAN RUNNING, I FEEL IT IS NOT SAFE OR RELIABLE ENOUGH FOR ME TO DRIVE IT. *TR