NHTSA Complaint #10471855 — 2008 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10471855
Vehicle	2008 FORD ESCAPE
Component	STEERING
Date of Incident	August 17, 2012
Date Filed	August 22, 2012
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE POWER STEERING FAILED. AS A RESULT, SHE WAS UNABLE TO MANEUVER THE VEHICLE. THE CONTACT ATTEMPTED TO INSPECT THE VEHICLE BUT WAS UNABLE TO FIND WHERE THE POWER STEERING FLUID WAS LOCATED. THE VEHICLE WAS RESTARTED AND THE STEERING WAS OPERATING NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS 127,000.

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