NHTSA Complaint #10471660 — 2003 DODGE GRAND CARAVAN

WE WERE DRIVING DOWN THE FREEWAY GOING 75MPH AND EVERYTHING DIED. NO POWER STEERING, NO POWER BRAKES! LUCKILY WE WERE IN THE FAR RIGHT LANE AND WERE ABLE TO BARLEY ABLE TO MAKE IT OF THE SIDE OF THE ROAD WITHOUT BEING HIT OR HITTING ANYONE. IN 110 DEGREE WEATHER, WE SAT WITH OUR 4 SMALL CHILDREN WAITING FOR A TOW TRUCK. AND THEN FOR SOMEONE TO PICK US UP. WE DON'T' EVEN KNOW HOW THE TOW TRUCK WAS ABLE TO GET THE VEHICLE WITHOUT GETTING HIT, IT WAS THAT CLOSE TO THE SIDE OF THE ROAD. NOTHING STARTED AND AFTER 3 SHOPS, FINALLY FOUND IT WAS THE COMPUTER, TOOK THE PART OUT AND ITS MESSED UP AND WE WERE TOLD NOT ONLY BY ALL 3 SHOPS, BUT BY ALL THE PARTS PLACES THAT ITS COMMON IN THIS MAKE AND MODEL. THAT IS UNACCEPTABLE! MY KIDS NOT ONLY ARE AFRAID TO GET IN THE CAR, BUT I HAVE HAD TO START TAKING SOMETHING FOR ANXIETY, I AM SO AFRAID TO DRIVE ANY CAR NOW, AFRAID OF THAT HAPPENING AGAIN. IT WAS TERRIFYING GOING THAT SPEED AND LOSING ALL POWER AND CONTROL OVER THE VEHICLE. IT SHOULD NOT HAVE HAPPENED. *TR