NHTSA Complaint #10633291 — 2003 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10633291
Vehicle	2003 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	August 28, 2014
Date Filed	September 15, 2014
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DRIVING TO MEET MY HUSBAND. I WAS ON A HIGHWAY I GOT UP TO 60 MPH. MY VAN STARTED LOSING THE INSTRUMENT PANEL. AT FIRST ONLY A LITTLE BUMP (DING) THEN AS I CONTINUE DRIVING I LOST THE WHOLE INSTRUMENT PANEL INTERMITTENTLY AND THE WIND SHIELD WIPERS CAME ON AND SPRAYED WIPER FLUID AND ALL LIGHTS WOULD NOT WORK. WHEN I GOT THE PANEL BACK IT WOULD LEAVE THE AIR BAG LIGHT ON. IT HAD NO EFFECT ON THE REST OF THE ENGINE. I HAD SOMETHING SIMILAR HAPPEN BEFORE AND IT WAS A DEAD BATTERY. I WENT AND HAD BOTH BATTERY AND ALTERNATOR TESTED THEY ARE FINE. IT HAS NOT HAPPENED AGAIN BUT IT HAD HAPPENED AT LEAST EVERY 2 WEEKS FOR 6 MONTHS WITH NO ANSWERS. THIS IS THE FIRST TIME IT COMPLETELY LOST THE INSTRUMENT PANEL BUT NOT THE FIRST TIME IT WOULD LOSE 5 MPH OR SO ON THE INSTRUMENT PANEL AND NOTHING TO THE ENGINE. I AM GOING CRAZY THINKING MY CAR IS POSSESSED! WENT TO A NON DEALERSHIP REPAIR SHOP AND WAS TOLD THAT SINCE IT WAS NOT DOING IT RIGHT NOW THEY CAN'T TELL ANYTHING. *TR

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