NHTSA Complaint #10471175 — 2011 FORD EXPEDITION

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION EL. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND STALLED. THE VEHICLE WAS RESTARTED AFTER THE FAILURE. THE CONTACT ALSO STATED THAT WHILE TRAVELING 50 MPH, THE TOW HAUL LIGHT ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TEN TIMES. THE DEALER CONFIRMED THAT THE TRANSMISSION NEEDED TO BE RE-CALIBRATED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 19,400.