NHTSA Complaint #10469261 — 2012 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10469261 |
| Vehicle | 2012 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 6,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
POWER STEERING FAULT WHILE RETURNING FROM SHORT SUPERMARKET TRIP, LOST ALL POWER STEERING, DASH BOARD LIT UP, THEN TERRAIN SENSOR FAULT, CAUSING A FEELING OF REDUCED GEAR, TURN SIGNALS FAILED AS WELL. VERY DIFFICULT TO DRIVE, AND UNABLE TO RESET BY SHUTTING VEHICLE OFF. DEALERSHIP STATED A FAULT IN POWER STEERING RACK, REQUIRING REPLACEMENT, THEY ALSO STATED IT IS A DIFFERENT PART NUMBER THEN ORIGINAL PART MEANING IT MAY HAVE BEEN REMODELED DUE TO "ISSUES". VERY DANGEROUS SITUATION!!!! *TR
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