NHTSA Complaint #10469143 — 2006 DODGE RAM 2500 STEERING

Complaint Details

ODI Number	10469143
Vehicle	2006 DODGE RAM 2500
Component	STEERING
Date of Incident	June 2, 2012
Date Filed	August 3, 2012
Mileage	96,907 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE WAS PARKED. AS I STARTED TO BACK OUT OF A PARKING SPOT, I BEGAN TO TURN THE STEERING WHEEL COUNTERCLOCKWISE. THE SECTOR SHAFT ON THE STEERING BOX SHEARED IN HALF AND THE PITMAN ARM AND DRAG LINK FELL TO THE GROUND. LOST COMPLETE STEERING CONTROL. LET IT BE NOTED THAT THIS TRUCK IS NOT DRIVEN OFF-ROAD IN 4X4 ENVIRONMENTS. TRUCK HAS A 4 INCH LIFT AND 35 INCH TIRES. WHEELS ARE OF A FACTORY SIZE. CHRYSLER WAS ASKED FOR ASSISTANCE IN THIS REPAIR, BECAUSE OF THE TYPE OF FAILURE AND THE FACT THAT THE VEHICLE WAS NOT WITHIN THE FACTORY WARRANTY PERIOD. THE CLAIM WAS CONSIDERED BUT DENIED BECAUSE OF THE OVERSIZE TIRES. NO CONSIDERATION WAS GIVEN. PICTURES ARE AVAILABLE. *TR

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