NHTSA Complaint #10469013 — 2011 TOYOTA RAV4

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10469013
Vehicle	2011 TOYOTA RAV4
Component	STRUCTURE:BODY
Date of Incident	April 7, 2012
Date Filed	August 2, 2012
Mileage	23,253 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PROBLEM 1 - I HAVE BRAKE NOISE AND BRAKE DOES NOT STOP PROPERLY. SPOKE TO TOYOTA DEALER AND THEN CREATED A CASE NUMBER WITH TOYOTA CUSTOMER EXPERIENCE. TOYOTA VERIFIED AND THEY SAY NO PROBLEM IN BRAKE. WHAT TOYOTA SAYS AFTER INSPECTION - *INSPECT BRAKE LININGS AND CHECK PARKING BRAKE ADJUSTMENT ~|~*INSPECT BRAKE LININGS AND CHECK PARKING BRAKE ADJUSTMENT ~|~ ~|~COULD NOT VERIFY BRAKE NOISE.FRONT BRAKES HAVE 5 MM REMAINING AND REAR BRAKES STILL HAVE 7 MM.ALL GOOD AND NO TSB PERTAINING PROBLEM 2 - THE VEHICLE HAS A WIND LIKE NOISE WHEN DRIVING THE FREEWAY, WHICH TOYOTA SAYS THEY FIXED AND THE PROBLEM WAS "SECURE LOOSE ROOF RACK BAR". *TR

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