NHTSA Complaint #10468977 — 2011 BUICK LACROSSE
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10468977 |
| Vehicle | 2011 BUICK LACROSSE |
| Component | AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE |
| Date of Incident | |
| Date Filed | |
| Mileage | 11,290 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | FL |
Consumer Description
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED, INDICATING THAT THE AIR BAG WAS NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER CONTACTED TECHNICAL SUPPORT, WHO INSTRUCTED THE DEALER NOT TO MODIFY THE VEHICLE BECAUSE IT WAS DESIGNED TO ONLY RECOGNIZE CERTAIN WEIGHTS OF INDIVIDUALS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,290. UPDATED 8/31/12 *CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND REPORTED THE VEHICLE OPERATED AS DESIGNED. UPDATED 09/11/2012 *JS
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