NHTSA Complaint #10468952 — 2009 SATURN OUTLOOK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10468952
Vehicle 2009 SATURN OUTLOOK
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHO ADVISED THAT THE DRAINS IN THE PILLARS WERE CLOGGED, CAUSING A SHORT IN THE FUSE BOX. THERE WAS ALSO MOLD AND WATER UNDER THE FRONT DRIVER AND PASSENGER SIDES OF THE FLOORBOARD CARPET. THE MECHANIC STATED THE FUSE BOX WOULD HAVE TO BE REPLACED AND THE WIRING HARNESS WOULD HAVE TO BE CLEANED. THE CARPET WOULD ALSO NEED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED A STRONG FISHY ODOR IN THE VEHICLE, WHICH ALSO STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE CONTACT WAS ADVISED THAT THE VEHICLE WAS EQUIPPED WITH AN INCORRECT BATTERY. THE BATTERY WAS REPLACED. THE CONTACT STATED THE BATTERY WAS THE ORIGINAL BATTERY WHEN THE VEHICLE WAS PURCHASED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

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