NHTSA Complaint #10468922 — 2008 FORD TAURUS X STEERING

Complaint Details

ODI Number	10468922
Vehicle	2008 FORD TAURUS X
Component	STEERING
Date of Incident	July 30, 2012
Date Filed	August 2, 2012
Mileage	79,670 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

DRIVING NORMALLY WHEN STEERING CONTROL/ASSIST WAS SUDDENLY LOST CAUSING THE STEERING TO BIAS TO THE LEFT CAUSING THE VEHICLE TO SUDDENLY VEER TO THE LEFT. BRAKING AND EXTREME PHYSICAL EFFORT TO RECOVER CONTROL BY ROTATING STEERING WHEEL TO THE HARD RIGHT HAD TO BE MAINTAINED TO MAINTAIN THE VEHICLE ON A STRAIT-AWAY COURSE. STEERING SHUDDERED VIOLENTLY WHILE ATTEMPTING TO MAINTAIN A STRAIGHT-LINE PATH. BROUGHT VEHICLE TO AUTHORIZED FORD DEALER (BRONDES FORD, MAUMEE, OH) FOR REPAIRS. CATASTROPHIC FAILURE OF THE STEERING RACK PART OF THE RACK AND PINION STEERING GEAR WAS CAUSE. METAL DEBRIS FROM THIS CATASTROPHIC COMPONENT FAILURE HAD TO BE FLUSHED FROM THE STEERING HYDRAULIC SYSTEM DURING THE REPAIR PROCESS; ENTIRE RACK ASSEMBLY WAS REPLACED WHICH NECESSITATED COMPLETE FRONT-END ALIGNMENT. COST FOR REPAIRS EXCEEDED $1,000.00. VEHICLE IS WELL-MAINTAINED, GARAGE-STORED AND HAS NEVER BEEN IN ANY COLLISION AND/OR ROAD HAZARD ENCOUNTER OF ANY KIND. *TR

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