NHTSA Complaint #10468749 — 2007 MAZDA CX-7

I CALLED A MAZDA CAR DEALERSHIP TO LET THE KNOW I RECEIVE A RECALL LETTER AND TO MAKE AN APPOINTMENT FOR MY MAZDA CX7, THE SERVICE MAN SAID IF THE CAR WAS NOT MAKING ANY NOISE OR SMOKING I DIDN'T NEED TO BRING THE CAR IN. AFTER WEEKS BY AFTER TAKING THE SERVICE MAN ADVISE I WAS DRIVING ON THE HIGHWAY IN MY CX7 MAZDA WITH MY 6 MONTH OLD GRANDBABY IN THE BACK SEAT ALL OF A SUDDEN PRESSING ON THE GAS, THE CAR JUST SHUTS OFF WITHOUT ANY KIND OF WARNING IN THE MIDDLE OF THE HIGHWAY; THIS HIGHWAY IS NORMALLY VERY BUSY ESPECIALLY WITH 18 WHEELERS, LUCKILY THERE WAS ENOUGH POWER LEFT FOR ME TO PULL OVER OUT THE HIGHWAY BEFORE THE STEERING WHEEL LOCKED UP. AFTER WAITING FOR TOW TRUCK DRIVER IN THE HEAT WITH NO AC AND A 6 MONTH OLD BABY CAR WAS TOWED TO A MAZDA DEALERSHIP, WHICH WAS CLOSED. THE NEXT DAY SERVICEMAN CALLS ME AND TELLS ME THE TIMING CHAIN BROKE, DESTROYED THE ENGINE AND IT WAS GOING TO COST $4000 TO BE REPAIRED,I HAD TO BRING RECEIPTS FOR OIL CHANGES, THERE WAS NO SLUDGE FOUND; MAZDA OFFERED $1000 AS A GOOD GESTURE, IF THEY HAD FOUND SLUDGE THEY WOULDN'T HAVE OFFERED THAT. MY CAR IS STILL THERE; I CAN'T GET THE CAR OUT BECAUSE I HAVE TO MAKE CAR PAYMENTS AND RENT CARS TO GET BACK AND FORTH TO WORK. WHAT IS IT GOING TO TAKE BEFORE SOMEONE STEPS UP AND HAVE MAZDA CORP HELD ACCOUNTABLE FOR THESE MALFUNCTION PARTS. WILL SOMEONE HAVE TO LOOSE THEIR LIFE BEFORE SOMEONE RECOGNIZES THAT THERE IS A MAJOR PROBLEM!!!! THERE ARE TO MANY COMPLAINTS ON LINE FOR THE SAME REASON FOR THIS NOT TO BE AN ISSUE!!!!!! I'VE BEEN IN CONTACT WITH LAWYERS AND THE MEDIA I FEEL THE PUBLIC NEEDS TO KNOW HOW THIS CORPORATION IS TREATING THE CONSUMERS. *TR