NHTSA Complaint #10468268 — 2007 HYUNDAI SANTA FE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10468268
Vehicle	2007 HYUNDAI SANTA FE
Component	STEERING
Date of Incident	June 3, 2011
Date Filed	July 30, 2012
Mileage	48,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I NOTICED THE VEHICLE MADE A CLINKING SOUND WHEN GOING OVER BUMPS; THE DEALER CLAIMED IT WAS A CD IN THE SIDE POCKET OF THE CAR. SECOND VISIT THEY CLAIMED TO INSPECT SUSPENSION AND FIND NOTHING WRONG. THIRD VISIT THEY REINSPECTED SUSPENSION AND REPLACED ONE PIECE OF DRIVER SIDE SUSPENSION, FOURTH VISIT THEY INSPECTED AND REPLACED ANOTHER PIECE OF DRIVER SIDE SUSPENSION, FIFTH VISIT THEY REALIGNED AND DID A WHEEL BALANCE (WHICH SHOULD HAVE HAPPENED WITH REPAIRS 3 AND 4). SIXTH VISIT THEY CLAIMED THEY COULD NOT HEAR THE CLUNK ANYMORE, I AM GOING INTO THE SEVENTH VISIT WITH THE CAR STILL CLUNKING AND NOW THE ELECTRONIC STABILITY CONTROL LIGHT TURNS ON AND OFF INTERMITTENTLY IN EVERYDAY TRAFFIC UNDER DRY CONDITIONS AT 20 MPH. EACH VISIT THEY TELL ME THEY WILL REPAIR ANY DAMAGES THAT MAY BE CAUSED BY A FAILURE OF A PART - YEAH RIGHT! IN A POOR ECONOMY THEY WOULD RATHER I SMASH MY CAR THAN HAVE IT FOR YEARS (I ONLY HAVE 58000 MILES ON A 2007 VEHICLE). *TR

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