NHTSA Complaint #10468120 — 2012 JEEP LIBERTY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10468120
Vehicle	2012 JEEP LIBERTY
Component	POWER TRAIN
Date of Incident	June 4, 2012
Date Filed	July 28, 2012
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE 2012 JEEP LIBERTY AUTOMATIC TRANSMISSION "CLUNKS" SEVERELY WHEN UPSHIFTING OR DOWNSHIFTING. A LOUD "CLUNK" IS NOTED AT EITHER THE TRANSMISSION OR DRIVESHAFT U-JOINT. I TOOK THE VEHICLE TO THE JEEP DEALERSHIP AND TECHNICIANS REPLICATED THE DISCREPANCY. THE TECHNICIAN ALSO TRIED ANOTHER VEHICLE (A DIFFERENT MODEL WITH THE SAME TYPE TRANSMISSION) THAT WAS ON THE LOT AND IT TOO, HAD THIS LOUD "CLUNK". THE DEALERSHIP CONTACTED CHRYSLER, AND WERE TOLD BY CHRYSLER THAT CHRYSLER IS AWARE OF THIS PROBLEM, BUT HAS NO "FIX" OR "REPAIR" FOR THIS PROBLEM. ONE OF THESE DAYS, THE TRANSMISSION IS GOING TO FAIL OR A U-JOINT IS GOING TO FAIL WHICH COULD RESULT IN A SERIOUS ACCIDENT. AND CHRYSLER ALREADY KNOWS ABOUT THIS DISCREPANCY!!! THIS HAPPENED ON A 2012 JEEP LIBERTY THAT IS BRAND NEW AND NOW HAS 5,000 MILES ON IT AND IT CONTINUES TO HAPPEN. *TR

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