NHTSA Complaint #10467815 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10467815
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	July 19, 2012
Date Filed	July 26, 2012
Mileage	11,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I LIVE IN ECUADOR (SOUTH AMERICA) AND BOUGHT A 2012 EXPLORER BASE MODEL, ON OCTOBER 2011. A FEW DAYS AGO, AFTER A LONG TRIP, I GOT THE "ADVANCE TRAC" ERROR MESSAGE, AND 3 DAYS AGO, I GOT THE POWER STEERING FAILURE, AND THE STEERING WHEEL GOT LOCKED, TRAVELING AT AROUND 20 MPH, THE TWO MESSAGES WERE ON THE SCREEN, ADVANCE TRACK AND POWER STEERING. I TURNED THE CAR OFF AND THEN BACK ON, AND EVERYTHING WAS NORMAL. YESTERDAY I TURNED ON THE CAR AND HAD NO POWER STEERING, I HAD TO TURN IT OFF AND ON AGAIN, TO HAVE IT BACK. *TR

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