NHTSA Complaint #10467248 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10467248
Vehicle 2012 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 13,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD EXPLORED. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN INDEPENDENTLY CAME TO A COMPLETE STOP. HE WAS ABLE TO RESET THE VEHICLE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THEY NEEDED TO REPLACE THE POWER STEERING PUMP AND THE POWER STEERING RACK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

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