NHTSA Complaint #10467026 — 2002 FORD EXPLORER SUSPENSION

Complaint Details

ODI Number	10467026
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION
Date of Incident	July 17, 2008
Date Filed	July 23, 2012
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

FORD DEALERSHIP AND LOCAL MECHANIC HAVE WITNESSED DOZEN OF CASES WITH FORD IN WHICH THE VEHICLE IS VIBRATING AT HIGHER SPEEDS. WE HAVE TRIED REPLACING TIRES, BALANCING, AND WHEEL ALIGNMENTS. I HAVE READ HUNDREDS, IF NOT THOUSANDS OF PEOPLE COMPLAINING ABOUT THIS ISSUE ONLINE, BUT FORD HAS DONE NOTHING TO EDUCATE THEIR STAFF OR PUBLIC ABOUT THIS ISSUE. MOST COMMON IDENTIFIED ISSUE HAS BEEN THE REAR DIFFERENTIALS, BUT THOSE WHO HAVE HAD THEM REPLACED HAS HAD THE VIBRATION COME BACK AFTER TIME. *TR

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