NHTSA Complaint #10466888 — 2003 FORD EXPLORER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10466888
Vehicle	2003 FORD EXPLORER
Component	SEATS
Date of Incident	December 23, 2011
Date Filed	July 21, 2012
Mileage	185,935 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE PROBLEM WITH THE FORWARD SEAT HEAD REST WRONG ANGLE CAUSING THE DRIVER TO GET STIFF NECK AND GET YOU REALLY TIRED DRIVING LONG DISTANCES, THERE IS NO WAY TO ADJUST BUT UP AND LOWER NOT ENOUGH TO CLEAR YOUR HEAD TO BE STRAIGHT AS PROPER POSTURE, I UNDERSTAND IT IS TO PREVENT NECK INJURIES, MY RECOMMENDATION TO HAVE AN ADJUSTABLE HEAD REST FWD AND AFT SIDE AND HIGHER TO ADJUST TO YOUR BODY PROPERLY. IT IS A BIG CONCERN SINCE LOTS OF PEOPLE GET ON THE ROAD AND THEY GET REALLY TIRED AND UNCOMFORTABLE DRIVING. *TR

Related Complaints for the 2003 FORD EXPLORER

Other SEATS Complaints

#10415550 — July 28, 2011 — MANUFACTURER LATENT DEFECT - DRIVER SEAT BASE FRAME TRACK BROKEN. *TR

#10181830 — February 6, 2007 — 1. WHILE STOPPED ON THE INTERSTATE WAITING FOR TRAFFIC TO MOVE, MY 2003 FORD EXPLORER XLT WAS REAR-ENDED BY ANOTHER ...

#10176461 — December 14, 2006 — 2003 FORD EXPLORER'S DRIVER'S SEAT SHIFTED WHEN THE CONSUMER ACCELERATED OR DECELERATED QUICKLY. *TS THE SEAT WAS ...

#10166728 — August 28, 2006 — REF FORD TSB 05416 FEB 06 - FRONT PASSENGER SEAT IN 2003 EXPLORER BEGINS TO MAKE NOISE WHEN ACCELERATING, SLOWING OR...

Recent Complaints for the 2003 FORD EXPLORER

#11687924 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER — September 17, 2025 — The contact rented a 2003 Ford Explorer. The contact stated that while driving at an undisclosed speed with the seat ...

#11476879 — STRUCTURE:BODY — August 1, 2022 — There is a crack down the middle section of the liftgate for quite some time. The liftgate has been unlocking and ope...

#11476879 — UNKNOWN OR OTHER — August 1, 2022 — There is a crack down the middle section of the liftgate for quite some time. The liftgate has been unlocking and ope...

#11439076 — UNKNOWN OR OTHER — November 2, 2021 — Head lights are cloudy given poor visibility. Back hatch door has a crack.

#11438348 — WHEELS:LUGS/NUTS/BOLTS/STUDS — October 27, 2021 — The contact owns a 2003 Ford Explorer. The contact stated that while driving at approximately 25-35 MPH around a curb...