NHTSA Complaint #10166728 — 2003 FORD EXPLORER

SEATS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10166728
Vehicle	2003 FORD EXPLORER
Component	SEATS
Date of Incident	March 30, 2006
Date Filed	August 28, 2006
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

REF FORD TSB 05416 FEB 06 - FRONT PASSENGER SEAT IN 2003 EXPLORER BEGINS TO MAKE NOISE WHEN ACCELERATING, SLOWING OR GOING OVER BUMPS. DEALER HEARS PROBLEM, NO PARTS AVAILABLE, AGREE TO RETURN WHEN PARTS RECEIVED. MAR 06 - PARTS RECEIVED (RETAINER CLIPS) AND REPAIRS MADE PER TSB 05416 AUG 06 - SAME PROBLEM AGAIN, DEALER RECOMMENDS REPLACING SEAT TRACK FRAME. WILL NOT COVER UNDER TSB AND CLAIMS "BUMPER-TO-BUMPER" EXTENDED WARRANTY ALSO WILL NOT COVER. NOW IN CAT AND MOUSE GAME WITH FORD REGARDING THIS OBVIOUS MANUFACTURING DEFECT THAT IS POSSIBLY SAFETY RELATED AS WELL. *JB

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#10415550 — July 28, 2011 — MANUFACTURER LATENT DEFECT - DRIVER SEAT BASE FRAME TRACK BROKEN. *TR

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#10176461 — December 14, 2006 — 2003 FORD EXPLORER'S DRIVER'S SEAT SHIFTED WHEN THE CONSUMER ACCELERATED OR DECELERATED QUICKLY. *TS THE SEAT WAS ...

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