NHTSA Complaint #10466540 — 2013 CADILLAC XTS

THE NEW CADILLAC TOUCH-SCREEN INTERFACE IS A HORRIBLE SAFETY ISSUE. WHY DOES NO ONE AT CADILLAC REMEMBER HOW IMPORTANT ERGONOMICS ARE FOR SAFETY, AND HOW ALMOST EVERYTHING IN THE CAR MUST BE OPERABLE BY FEEL, ALLOWING THE DRIVER TO KEEP HIS EYES ON THE ROAD? TOUCH-SCREEN OFFERS NO TACTILE FEEDBACK. IT DEMANDS THAT THE DRIVER TAKE HIS EYES OFF THE ROAD. ADVERTISING CAMPAIGNS ABOUT HOW BAD TEXTING-WHILE-DRIVING IS ARE NOW COMMON. AND NOW A CAR COMPANY, CADILLAC, NO LESS, COMES OUT WITH AN INTERFACE THAT REQUIRES THE CAR BE OPERATED BY "TEXTING". TOTALLY UNBELIEVABLE! HOW MANY PEOPLE INVOLVED HERE, INCLUDING THE FOLKS WHO DESIGNED AND EXECUTED THE ADVERTISING, WERE "ASLEEP AT THE WHEEL"? AND THIS FROM A "LEADING" CAR COMPANY!?!?! IT IS TIME TO RECALL ALL CARS THAT HAVE BEEN BUILT WITH A TOUCH-SCREEN INTERFACE AND REPLACE THOSE INTERFACES WITH A PROPERLY DESIGNED TACTILE INTERFACE. I AM DEFINITELY AGAINST THE LITIGIOUSNESS OF OUR SOCIETY, BUT THE FIRST TIME SOMEONE CRASHES BECAUSE THEY ARE FOOLISHLY INTERACTING WITH YOUR RIDICULOUS TOUCH-SCREEN INTERFACE, I HOPE SOME LAWYER SUES CADILLAC (AND INDIVIDUALLY EVERY PERSON AT CADILLAC WORKING ON OR RESPONSIBLE FOR THIS ATROCITY OF AN INTERFACE) OFF THE FACE OF THE EARTH. ALSO, ANYONE WHO BUYS ONE OF THESE CARS SHOULD BE SOMEWHAT LIABLE FOR ANY DAMAGE THEY CAUSE FOR CHOOSING TO BUY AND OPERATE A "TEXTING" INTERFACE CAR. *TR