NHTSA Complaint #10466021 — 2002 MERCEDES BENZ C320

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10466021
Vehicle	2002 MERCEDES BENZ C320
Component	ELECTRICAL SYSTEM
Date of Incident	July 1, 2007
Date Filed	July 17, 2012
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I CAME OUT AND MY BATTERY WAS DEAD WITHOUT WARNING. I TOOK THE VEHICLE TO DOWNTOWN LA MOTORS(MERCEDES BENZ) DEALER, WHERE THEY EXPLAINED THAT THE SEAT CONTROL MODULES WERE STAYING ON AND CAUSING THE BATTERY TO DRAIN. I SUBSEQUENTLY HAD TO UNHOOK THE SEAT CONTROLS AND NOW I AM UNABLE TO MOVE MY SEATS OR STEERING WHEEL. THEY ESTIMATED THAT THE REPAIR WOULD COST AROUND 1500. NUMEROUS CUSTOMERS HAVE THE SAME ISSUE ON THE SAME VEHICLE, IT IS OBVIOUS THAT THIS IS A MANUFACTURER DEFECT AND NOT THE FAULT OF MERCEDES BENZ CONSUMERS. *TR

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