NHTSA Complaint #10465811 — 2010 SUBARU FORESTER

I WAS DRIVING BACK HOME ON US6 AT APPROXIMATELY 1PM LAST FRIDAY WHEN THE GLASS OF BACK WINDSHIELD COMPLETELY SHATTERED FOR NO REASON, IT EXPLODED MAKING A LOUD NOISE THAT FIRST SHOCKED ME THOUGHT I MANAGED TO MAINTAIN CONTROL OF THE VEHICLE. AFTER I CALMED DOWN I LOOKED AROUND TO SEE WHAT HAD HAPPENED AND THEN I NOTICED THAT THE GLASS IN THE BACK SHIELD WAS REDUCED TO TINY PIECES ALL OVER TO THE POINT IN WHICH THE REAR VISION WAS OBSTRUCTED. I REPORTED THE INCIDENT TO SUBARU, (SR#1-2037476585), AND THEY TOLD ME TO TAKE IT TO THE DEALER FOR INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. I REQUESTED AN APPOINTMENT WITH GROOVE SUBARU IN LITTLETON AND TOOK THE VEHICLE IN TODAY AT 7AM ONLY TO BE TOLD THAT THEY ARE NOT EXPERTS IN FORENSICS AND COULD NOT DETERMINE THE CAUSE OF THE INCIDENT, BUT THAT COULD HAVE BEEN A ROCK (WE ARE FAMILIAR WITH ROCKS HITTING CARS HERE INN CO, SO I DO NOT THINK IT WAS THE REASON FOR THE INCIDENT) AND TO CALL ABRA TO HAVE THE GLASS REPLACED. *TR